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Oct
5
2009
Help–does anyone know why the soap dish on our dishwasher is not emptying? Is that a word? Anyway, the soap -either the packets or powder type- won’t release from the soap dispenser, even though it opens on time in the cycle.
Answer #2
Thanks a lot:) Will try these to see if either is a problem. It does take awhile for our water to get hot—hadn’t thought of that-and, will check the water level also.
Answer #3
I think it is most likely the water arm is not spinning. Push it by hand and it should turn freely, if it doesn’t that is the problem. Try using some CLR on it (get it on the pivot area good). If that doesn’t do it, you will probably need a service person.
jch
Answer #4
PAY ATTENTION: I’m pretty sure the problem is that Cascade and others have gotten rid of phosphates in soap and the new kind does not clean.
Let me know if you agree. Did you notice that the problem started on a new box of soap. I did. So I thought I had a bad batch and bought another. Same problem. It’s suppose to be super duper Cascade and it ain’t worth you know what.
Answer #5
PAY ATTENTION: I’m pretty sure the problem is that Cascade and others have gotten rid of phosphates in soap and the new kind does not clean.
Let me know if you agree. Did you notice that the problem started on a new box of soap. I did. So I thought I had a bad batch and bought another. Same problem. It’s suppose to be super duper Cascade and it ain’t worth you know what.
Answer #6
Thanks for the answers–they are all good—we do have hard water–so will use the HCL–and yes, I’m using the Cascade gel packs—so will try something else for awhile.
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Answer #1
Sometimes dishwashing soap does not dissolve and dispense because the water is not hot enough. Try running the tap water in the sink next to the dishwasher until it is hot, then start the washer.
Another possibility is that the water level is not high enough.
Check this by waiting until the main cycle begins, after the soap dispenser opens, open the dishwasher. The water should be up to the heating element. If not, you may have a fill valve going bad. A repairman may need to get in there and replace that.
You could also test this by adding a half gallon of water during the main cycle and see if that helps.